Work

Selected case studies on product, AI, and design systems

Long-form write-ups on projects I've led: what worked, what didn't, and what I changed my mind about. Each case study sits behind its own page with the full story, plus the tools, citations, and links that shaped it.

A Claude conversation where TurboTax returns a 2025 tax year checklist, with a drop zone for documents and the wage and investment forms already gathered.
TurboTax

TurboTax, embedded in ChatGPT and Claude

Leading design for a Webby-winning tax experience that runs natively inside two AI platforms: from December MVP to full launch in one tax season.

Intuit's assistant open full screen, offering starter prompts about cash flow, bottlenecks and growth above an ask-anything composer.
Intuit

Intuit Agent Chat platform

Designing and shipping Intuit's official conversational AI platform from 0 → 1

Augmenta's coordination model viewer, with a routed pipework solution traced in green through a wireframe building model.
Augmenta

Augmenta Construction Platform

Turning automation into usability: the redesign behind 42% faster outcomes

Meta's recruiter offer draft, with a candidate's profile and engagement history beside a calculator comparing standard, maximum and proposed compensation.
Meta

Structured compensation capture

Replacing free-text compensation notes with structured, validated capture, and cutting average approval time by 23.7%

Immersive Offers in Horizon Worlds cover
Meta

Immersive Offers in Horizon Worlds

Turning the offer call into a place: a private VR world where candidates hear, explore, and celebrate their offer with their recruiter

Meta's candidate offer summary, listing role details beside a total compensation figure broken into salary, bonus, equity and sign-on.
Meta

Career Profile vision

Reimagining the platform every Meta candidate passes through, around the one thing all of them have: their place in the process

This site's playground, with theme controls for action colour, corner radius and typeface down the left of a live chat preview.
Personal

Building robr0 DS: the rules that hold

Six months building a design system where breaking a rule fails the build

CIBC FirstCaribbean: banking platform cover
CIBC

CIBC FirstCaribbean: banking platform

Designing for multi-country, multi-currency international banking at Devbridge